Reference

filter303 Terms & Conditions for Your Account

filter303 Terms & Conditions set out how you open, use and protect your account, including the steps for phone verification before access.

Account accessWallet handlingLocal-law termsPolicy updates
filter303 filter303 Terms & Conditions for Your Account
TERMS HELP

Get Terms Help Along the Wallet Path

A clear support route matters when a Terms & Conditions question meets a real account step. We ask you to start with the support channel shown inside your account and include the relevant receipt, reference number or policy wording. That lets us separate a phone-verification issue from a DANA, OVO, GoPay, QRIS, bank transfer or virtual account status question without asking you to repeat the same details.

Team online

Account access

If phone verification blocks access, contact us through the account support path and mention the device step, account detail and Terms & Conditions point you need clarified.

Wallet status

For DANA, OVO, GoPay or QRIS questions, send the payment reference and receipt through our displayed support channel so we can match the record to your account.

Policy changes

When you question an updated clause, quote the section heading and date shown on the page. We will explain the applicable wording and the account action available to you.

ACCOUNT SAFEGUARDS

How We Handle Terms and Account Records

We treat policy administration as an account process rather than a banner on a page. Our records connect your phone-verification step, accepted Terms & Conditions version and payment references so a support…

Data handling

We use account details, verification results and payment references to administer these Terms & Conditions, investigate mismatched records and respond to requests connected with your account.

Cookie choices

Cookies may retain a session or remember a policy display on your device. Your browser settings control cookie storage, while disabling them can interrupt the account path.

Account security

Keep your password and phone access private, sign out on shared devices and contact support if an account detail appears changed. We may request verification before discussing records.

Record retention

We retain policy acceptance, account and transaction records for the period needed to administer these Terms & Conditions, resolve disputes and meet applicable local requirements.

Request a change

To ask for a correction to your account details, use the support path linked to your account and identify the field, the correct value and the Terms & Conditions request involved.

Who to contact

Our account support route handles questions about policy wording, phone verification, payment references and access. Include your account identifier, but never send a password or private wallet PIN.

Terms & Conditions Questions Answered

These questions cover the points Indonesian customers usually check before accepting filter303 Terms & Conditions. We keep the answers tied to the actual account journey: phone verification, policy versions, wallet references, browser access and support requests. If your situation is different, quote the relevant clause and contact us through the account support path.

They cover account creation, phone verification, access, accepted policy versions, payment references, account security, record handling, policy changes and the support route available for questions or corrections.

Yes. Account access and eligibility depends on local law. You must only use the service where local law permits and remain responsible for checking the rules that apply in your location.

DANA and QRIS activity must match the account reference and receipt shown during the payment step. If the status does not match, keep the receipt and contact support for a record check.

OVO and GoPay may be shown as available wallet routes for your account. The Terms & Conditions require accurate account details and payment ownership, with any status issue checked through support.

Account access may remain unavailable until the phone-verification step is completed. If the code or device path fails, contact support and provide the account detail needed to locate the request.

Use the support path inside your account, state the incorrect field and provide the corrected value. We may ask for verification before changing personal or payment-related records.

The current Terms & Conditions are presented on this policy page and may also be linked from the account path. Check the displayed version before accepting changes or continuing account activity.